Account Deletion for Talesy

Last Updated: 18.10.2024

Introduction:

We're sorry to see you go. This page explains the process of deleting your Talesy account for Android users.

Important Information:

  • Account deletion is irreversible. Once completed, you will lose access to all your data.
  • The deletion process may take up to 20 days to complete.
  • Stories you've published won't be affected as they are the property of Talesy.
  • If you have an active subscription, it won't affect the deletion process.

Deletion Process:

  1. Send an email to tim@talesyapp.com with the subject line "Account Deletion Request".
  2. In the body of the email, please include:
    • Your registered email address
    • A brief reason for deletion (optional, but helpful for our improvement)
  3. We will confirm receipt of your request within 2 business days.
  4. Your account and associated data will be fully deleted within 20 days of confirmed request.

After Deletion:

Once your account is deleted:

  • You will no longer be able to access the Talesy app with your credentials.
  • Your personal information (email and password) will be removed from our systems.
  • Any active subscriptions associated with your account will be cancelled.
  • Stories created through the app will remain the property of Talesy, as per our terms of service.

Questions or Concerns?

If you have any questions about the account deletion process or need further assistance, please contact us at tim@talesyapp.com.

Reconsidering?

We're constantly working to improve Talesy. If you're facing any issues or have suggestions for improvement, we'd love to hear from you before you go. Please reach out to us at tim@talesyapp.com with your feedback.